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Maintenance Requests

Current Maintenance Announcements


Work orders should be submitted for non-emergency housing maintenance requests. The first time you submit a request, you will need to register. Thereafter, your contact information will pull up automatically. Please make sure to complete all fields on the work order form (name, e-mail, building, area, room, etc). This information will help us to respond to your work order request in a timely manner.

Internet, Phone, TV, and Philo Maintenance Requests

For all internet or phone issues, please DO NOT submit a maintenance request. Instead, contact the USF IT Help desk at or 813-974-1222 for 24/7 support.

For all cable television or Philo issues, please DO NOT submit a maintenance request. All residents can receive 24-hour support by utilizing one of the following three contact methods:

  • 24-hour Toll Free Television Support: 844-283-6496
  • Text: Text “resnet” to 84700
  • Email:


In cases of emergency maintenance issues (water flood, building power outage, etc.), please contact the following:

Monday - Friday (8AM - 5PM)

All residents - Call (813) 974-3446

Weeknights, Weekends, & Holidays

Juniper-Poplar & Magnolia residents - Call (813) 974-0800

Andros, Beta, Castor, Cypress, Greek Village, Holly, Kosove, & Maple residents - Call (813) 974-7000

What you will need...

  • Valid USF or E-mail Address
  • Submittal Password: usf
  • Organization Code: 107698592 (if prompted)

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