work request system
Current Maintenance Announcements
Update: 8/30/2016 4:00 pm Lambda AC Issues
As of 4:00 pm today temperatures have drop significantly in Lambda Hall on an average of 10-12 degrees. We will continue to monitor this over the next few days.
Update: 8/30/2016 Lambda AC issues
The major repair on the chilled water line that feeds Lambda Hall has been completed. HRE Facilities will continue to monitor temperatures in the building for improvements.
The Department of Housing & Residential Education, Facilities Maintenance would like to WELCOME new and returning residents for Fall 2016! Our department is committed to making your living space(s) as safe and comfortable as possible. Using this sight is a very important step in helping us, help you by reporting any and all maintenance or housekeeping needs for your living space. We encourage you take a few minutes throughout the semester to assess your room, suite or apartment for any issues. Enter them on to a work request and be as detailed as possible. One of our staff members will be by to look over your concern and make any repairs or fixes necessary. Periodically check this page for any ongoing maintenance announcements or updates on critical repairs in the housing areas.
We ask that when it comes to any emergency repairs (life or property threatening) that you contact our office directly Monday through Friday at 813-974-3446. After-hours/weekends or holidays contact your RA staff immediately.
Each residential building has a specific bed program which indicates if you can have your bed bunked, lofted, raised or lowered to a specific height. Please see your RA staff if you have any questions on these guidelines for your designated building.
If your living in a building where you can have your bed raised, lowered, lofted or bunked please submit a work request and our staff will come out and assess your bed and set it to the height you request. We ask that you please be patient with us as we receive hundreds of work requests upon the new school year. Make sure to indicate on the work order information space which bed in the room, or what side of the room it is located. Likewise, also indicate at what level to place the bed by counting the clips in the bed frame. Until we have had a chance to alter your bed, please refrain from keeping personal items on your mattress until our staff has been able to adjust the height.
Thank you all and have a great semester. GO BULLS!
Work orders should be submitted for non-emergency housing maintenance requests.
For all internet or phone issues, please DO NOT submit a work order.
Instead, contact the USF IT Help desk at firstname.lastname@example.org or 813-974-1222.
The first time you submit a request, you will need to register. Thereafter, your contact information will pull up automatically. Please make sure to complete all fields on the work order form (name, e-mail, building, area, room, etc). This information will help us to respond to your work order request in a timely manner.
Before getting started, you will need the following things:
- Valid USF or Domain.com E-mail Address
- Submittal Password: usf
- Organization Code: 107698592 (if prompted)
In cases of emergency maintenance issues (water flood, building power outage, etc.),
please contact the following:
|Monday - Friday (8AM - 5PM)
||Call (813) 974-3446
|Weeknights, Weekends, & Holidays
|Juniper-Poplar & Magnolia residents
||Call (813) 974-0800
|Andros, Beta, Castor, Cypress, Greek Village, Holly, Kosove, & Maple residents
||Call (813) 974-7000