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work request system

Current Maintenance Announcements

As you and your fellow residents settle into your rooms there might be an occasion that you will need to submit a work request. Please know that when you submit a work request our facilities team normally responds within 24 hrs. or less. However, during move-in, our response time is delayed due to the number of requests we receive. We ask you to please be patient and our facilities team will respond to your request in a timely manner. As always, emergency situations are handled ASAP by contacting your RA/CM or call the H&RE Facilities Office at 974-3446.

We appreciate your understanding.

Welcome Home!
The H&RE Facilities Maintenance Staff

Work orders should be submitted for non-emergency housing maintenance requests.

For all internet or phone issues, please DO NOT submit a work order.
Instead, contact the USF IT Help desk at help@usf.edu or 813-974-1222.

The first time you submit a request, you will need to register. Thereafter, your contact information will pull up automatically. Please make sure to complete all fields on the work order form (name, e-mail, building, area, room, etc). This information will help us to respond to your work order request in a timely manner.

Before getting started, you will need the following things:

  • Valid USF or Domain.com E-mail Address
  • Submittal Password: usf
  • Organization Code: 107698592 (if prompted)


In cases of emergency maintenance issues (water flood, building power outage, etc.),
please contact the following:
Monday - Friday (8AM - 5PM)
All residents Call (813) 974-3446

Weeknights, Weekends, & Holidays
Juniper-Poplar & Magnolia residents Call (813) 974-0800
Andros, Beta, Castor, Cypress, Greek Village, Holly, Kosove, & Maple residents Call (813) 974-7000