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work request system

Current Maintenance Announcements



As of the Fall 2014 semester, we will no longer offer bed lofting kits or requests to loft beds in any of our residence halls. However, we are still offering residents the following options upon request, if applicable:

a. Raising bed - to make the bed deck higher between the head boards
b. Lowering bed - to make the bed deck lower between the head boards
c. Bunking beds- placing pins in the headboards and placing another bed on top**

**Request for bunking beds must be agreed upon by both residents. Please state in the description field of the work order that both residents are in agreement to have the beds bunked.

Please note, that due to the large number of bed raising, lowering and bunking work orders we receive at the beginning of the semester, the turn-around time to complete these work orders could possibly take up to 7 business days. Requests will be handled in the order they are received. Please remember to indicate which side of the room your bed is located, otherwise the processing of your request could be delayed. We appreciate everyone’s patience and understanding.

Thank you and Welcome Home.
Facilities Maintenance Staff.

Work orders should be submitted for non-emergency housing maintenance requests.

For all internet or phone issues, please DO NOT submit a work order.
Instead, contact the USF IT Help desk at help@usf.edu or 813-974-1222.

The first time you submit a request, you will need to register. Thereafter, your contact information will pull up automatically. Please make sure to complete all fields on the work order form (name, e-mail, building, area, room, etc). This information will help us to respond to your work order request in a timely manner.

Before getting started, you will need the following things:

  • Valid USF or Domain.com E-mail Address
  • Submittal Password: usf
  • Organization Code: 107698592 (if prompted)


In cases of emergency maintenance issues (water flood, building power outage, etc.),
please contact the following:
Monday - Friday (8AM - 5PM)
All residents Call (813) 974-3446

Weeknights, Weekends, & Holidays
Juniper-Poplar & Magnolia residents Call (813) 974-0800
Andros, Beta, Castor, Cypress, Greek Village, Holly, Kosove, & Maple residents Call (813) 974-7000